Shipping policy
Thank you for shopping with MoldDefense.
We are committed to providing reliable order processing and delivery for every customer.
Processing Time
Orders are typically processed within 1–3 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times within the United States are typically:
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Standard Shipping: 5–12 business days
Please note that shipping times may vary depending on carrier delays, holidays, weather conditions, or high order volume.
Tracking Information
Tracking details will be sent to the email provided at checkout once your order has shipped. Please allow up to 48 hours for tracking updates to appear after shipment confirmation.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. MoldDefense is not responsible for delays or lost shipments caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Packages
While we do our best to ensure timely delivery, occasional carrier delays may occur that are outside our control. If your package appears significantly delayed or lost, please contact us and we will work with the carrier to help resolve the issue.
Contact
For shipping questions or support, please contact: